Last updated: 27 June 2026
Welcome to aflair (”aflair”, “we”, “us”, or “our”).
We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us.
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
Information you provide
- Name
- Email address
- Telephone number (if provided)
- Billing address
- Shipping address
- Order details
- Customer service enquiries or communications
Payment information
Payments are securely processed by our payment service providers. We do not store your full credit or debit card details on our servers.
Information collected automatically
When you visit our website, we may automatically collect information such as:
- IP address
- Browser type and version
- Device information
- Pages viewed
- Referring website
- Date and time of your visit
- Shopping activity
- Cookies and similar technologies
2. How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Arrange shipping and delivery
- Process payments
- Communicate with you regarding your orders
- Respond to enquiries and customer support requests
- Improve our website, products, and customer experience
- Prevent fraud and maintain the security of our website
- Comply with applicable legal and regulatory obligations
- Send marketing communications where you have consented or where permitted by applicable law
3. Shopify
Our online store is hosted on Shopify. Shopify provides the ecommerce platform that enables us to sell our products and process your orders.
Your personal information may be stored through Shopify’s secure data storage systems and databases. Shopify processes personal information in accordance with its own privacy practices.
4. Third-Party Service Providers
We share personal information only where necessary to operate our business and provide our services.
These may include:
- Shopify (ecommerce platform)
- Payment service providers
- Shipping and logistics providers
- Website hosting and infrastructure providers
- Analytics and security providers
- Instafeed (to display Instagram content on our website)
- Globo Mega Menu (to improve website navigation)
These providers receive only the information necessary to perform their services and are expected to protect your information appropriately.
5. International Orders and Data Transfers
As we ship internationally, your personal information may be transferred to, stored, or processed in countries outside Singapore.
Where such transfers occur, we take reasonable steps to ensure your personal information receives a level of protection consistent with applicable privacy laws.
6. Cookies
Our website uses cookies and similar technologies to:
- Enable essential website functionality
- Maintain your shopping cart and checkout session
- Remember your preferences
- Improve website performance
- Understand how visitors use our website
Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfil orders
- Provide customer support
- Maintain business and accounting records
- Comply with legal obligations
- Resolve disputes
- Enforce our legal rights
8. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Withdraw consent where processing is based on consent
- Request deletion of personal information where appropriate
- Enquire about how your personal information has been used or disclosed
If you wish to exercise any of these rights, please contact us using the details below.
9. Data Security
We take reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, misuse, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
10. Third-Party Links
Our website may contain links to third-party websites or embedded content, including social media platforms.
We are not responsible for the privacy practices or content of those third-party websites, and we encourage you to review their privacy policies.
11. Children’s Privacy
Our website is intended for a general audience and is not directed at children under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements, or our services.
The updated version will be published on this page with the revised “Last updated” date.
13. Contact Us
If you have any questions about this Privacy Policy please email aflairstore@gmail.com. We will reply within 30 days.