at aflair, every piece is handcrafted with care and inspected before dispatch.
due to hygiene reasons, all sales are final. we do not accept returns, exchanges, or refunds due to change of mind, incorrect selection, or personal preference.
we only accept returns or exchanges if your item arrives defective, damaged, or incorrect.
please note:
- discounted and promotional items are final sale and cannot be returned or exchanged.
- we do not offer exchanges for a different product after your order has been mailed out.
- we do not accept returns or exchanges due to change of mind.
- please contact us before sending anything back. unauthorised returns may not be accepted.
returns
if your item arrives damaged or defective, please contact us @aflairstore on Instagram or email aflairstore@gmail.com within 5 days of receiving your order, with:
- your order number or proof of purchase
- clear photo(s) of the issue
to be eligible for a return, the item must:
- be unworn and in its original condition
- be returned within 10 days of delivery date
-
include its original packaging, including tags, cards, and pouches
exchanges
received the wrong item? please contact us @aflairstore on Instagram or email aflairstore@gmail.com within 5 days of receiving your order.